Cancellation and Refund Policy

You can cancel at any time through the CoinMakerHub billing portal. Cancellation stops the next automatic renewal. Your paid plan normally remains active until the end of the billing period already paid for.

Eligible EU consumers generally have a statutory 14-day withdrawal period. CoinMakerHub asks for your express request to begin providing paid access immediately. If you withdraw after access has started, we may retain a proportionate amount for service supplied before your request and refund the remaining amount where required by law.

Send the request to support@coinmakerhub.com from the email address used for your account and state that you wish to withdraw from the subscription.

If you intended to cancel but a monthly renewal was charged, contact us within 48 hours of the charge. We will review the request promptly. When approved, paid access ends and the renewal payment is returned to the original payment method. Mandatory legal refund rights apply regardless of this additional 48-hour policy.

Except where required by law or expressly stated above, charges for an active billing period are not automatically refundable. Duplicate charges, incorrect plan charges, and access failures caused by a billing error will be investigated and corrected.

Approved refunds are sent to the original payment method. Bank and card processing times are controlled by Stripe and the payment provider, so the credit may not appear immediately.